Inside AVORA OS

WhatsApp ordering

The order is understood before you read it.

Your customers keep messaging the number they always have, in the words they always use. AVORA reads each message against your menu, works out what was actually ordered, and puts a reply in front of you. You tap send.

How it works

1

The message lands

On your own WhatsApp business number. Nothing is asked of the customer — no app, no link, no menu to scroll.

2

AVORA reads it against your menu

It resolves the items and quantities, holds the whole order in mind as the chat goes on, and drafts the reply.

3

You check and send

Edit anything you want, then send it yourself. Nothing leaves your number without you tapping send.

Features

Reads the order against your real menu — items, sizes, quantities

Follows a change of mind mid-chat, and does not double-count a repeated yes

Understands Hindi, Hinglish and English, including Hinglish typed in English letters

Drafts the reply; you read it and tap send

Marks an item khatam and stops offering it over chat immediately

You can turn drafting off entirely and write every reply yourself

What it is like in the shop

The evening rush

Six people messaging at once while the counter is full. The orders are already read and drafted when you get a second to look.

The regular's usual

A number you have served before comes back with "same as last time" — and the person taking the order can see what last time was.

The order that changes

"Do chai — nahi, teen" halfway through a message. The order that reaches your screen is three, not five.

Language

Hindi, Hinglish and English — all three, now.

Your customers do not switch to English to order chai, so AVORA does not ask them to. It reads Devanagari Hindi, Hinglish typed in English letters, and plain English, and it replies in the language you have set for your shop.

Other Indian languages are not built yet. We will not claim them until they are.

Get started

Available to pilot shops today.

WhatsApp ordering comes with the rest of AVORA — billing, voice, hisab, customers. We connect your number during setup. Write to us and tell us about your place.